Got questions?
We got answers.

Standard orders ship in 3–5 business days, Express in 1–2. Everything ships tracked from our shop in Franklin, WI. Standard U.S. shipping is a flat $9 — free on every order over $500 — and local pickup in Franklin is always free.

Yes — free local pickup at the Franklin shop. Bring a valid photo ID and the payment card used at checkout. Orders can't be placed in someone else's name; the name on the order, your ID, and the card must all match.

Absolutely. Head to the Track Order page and enter your order number and email to see live status from authentication through delivery.

100%. Every pair is legit-checked in-house with a multi-point inspection before it touches the floor. We sell deadstock and verified used — never vintage, never fakes. If we sell it, it's real — guaranteed.

Approved pairs leave our counter with a tag carrying a unique check ID. You'll see it in-store and on every product page as your proof of authenticity.

Reach out right away. If anything's ever not as described, we'll make it right — no questions asked.

Bring them to the shop or start a quote online. We authenticate on the spot and offer cash or store credit — credit always nets you more.

Deadstock (DS) and gently used (VNDS) sneakers in clean, complete condition. Bring the box and any accessories to maximize your offer.

Select streetwear and grails, yes. DM us photos on Instagram and we'll let you know before you make the trip.

No — all sales are final. Because every pair is authenticated and verified in-house before it ships, we don't accept returns or exchanges. Check sizing carefully before you buy (a size guide is on every product).

That's on us — reach out right away and we'll make it right. All sales are final, but if we ever ship the wrong pair or something that doesn't match the listing, we'll sort it out immediately.